Privacy Policy

This Privacy Policy was last updated on 5th Feb, 2018.

Tevico (Tevico,” “We”, “Us”) is committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding the System Data and Personal Data (each as defined below) that we collect from users of our website (located at http://www.tevi.co ), the Tevico products (the “Products”), or related services. This Privacy Policy is incorporated into, and considered a part of, the Tevico Terms of Service, currently located at https://tevi.co/terms.

This Privacy Policy covers our collection, use and disclosure of information we collect through our website http://www.tevi.co and our Agents, Software, Documentation (all as defined below and collectively, the “Services”). The use of information collected through our Services shall be limited to the purpose of providing the service for which the Client has engaged Tevico.

User Consent

By submitting or making available System Data or Personal Data through our website, Products, or related services, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your System Data and Personal Data in accordance with this Privacy Policy. Your Personal Data may be processed in the country in which it was collected and in other countries, including India, where laws regarding processing of Personal Data may be less stringent than the laws in your country.

Information We Collect About You

Types of Data We Collect

Tevico collects Personal Data and Anonymous Data from you when you visit our site, when you send us information or communications, and/or when you download and use our Products. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, phone number, zip code, and e-mail address. “Anonymous Data” means data about you that is not associated with or linked to your Personal Data (but does not include System Data, which is covered later in this Privacy Policy); Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.

Personal Data You Provide to Us

We collect Personal Data from you, such as first and last name, Phone, zip code, e-mail, professional title, company name, and password, when you purchase Products, register to receive information. In addition, our third-party credit card or payment processor on our behalf will collect Personal Data including your credit card number or account information when you purchase Products or services on our website. We also retain information on your behalf, such as the Personal Data described above and any correspondence. If you provide us feedback or contact us via e-mail (e.g., in response to an employment opportunity posted on our website), we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply, and any information that you submit to us, such as a resume. When you participate in one of our surveys, we may collect additional profile information such as your name, phone number, address, and e-mail address. We also collect other types of Personal Data that you provide to us voluntarily, such as operating system and version, information about your application and operating environment, and other requested information if you contact us via e-mail regarding support for the Products). We may also collect Personal Data at other points in our website that state that Personal Data is being collected.

Personal Data Collected via Technology

To make our website, Products, and related services more useful to you, our servers (which may be hosted by a third-party service provider) collect Personal Data and Anonymous Data from you, such as browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. We may also use certain technologies such as Cookies (as defined below), Flash and HTML5 Storage, web beacons, JavaScript, and e-tags, and navigational data like Uniform Resource Locators (URL) to:

gather information about the date and time of your visit and about the solutions and information for which you searched or which you may have viewed;
analyze trends;
administer the website;
gather information about users’ movements around the website; and
gather demographic information about our user base as a whole.

Like most Internet services, we automatically gather data about you or your device and store it in log files each time you visit our website or access your account on our network.

“Cookies” are small pieces of information that are stored on your hard drive or in device memory. We link the information we store in Cookies to the personally identifiable information you submit while on our site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our website. Your Web browser may allow you to delete, block or otherwise disable the use of Cookies or HTML5. If you choose to disable Cookies, some areas of our website may not work properly.

Our partners, affiliates and other service providers may use Cookies and other technologies to improve the quality of your experience when you interact with our website, Products, and related services and to deliver or target advertising. We may receive reports based on the use of certain technologies by these companies on an individual and aggregated basis.

We may use Cookies, clear gifs and other technologies in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our site and go to another site. During this process, a third party may collect Personal Data or Anonymous Data from you.

We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on a link to a third party. We encourage you to carefully read the privacy statement of any Web site you visit.

Use of Your Personal Data

In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. Tevico uses your Personal Data in the following ways: to facilitate the creation of and secure your account on our network; identify you as a user in our system; provide improved administration of our website, Products, and related services; improve the quality of experience when you interact with our website, Products, and related services; send you a welcome e-mail to verify ownership of the e-mail address provided when your account was created; send you administrative e-mail notifications, such as security or support and maintenance advisories; respond to your inquiries related to employment opportunities or other requests; send promotional communications; provide you with hardcopy or electronic newsletters, or surveys; send upgrades and special offers related to our Products and related services and for other marketing purposes of Tevico, should you request to receive such communications from us; make telephone calls to you, from time to time, as a part of secondary fraud protection or to solicit your feedback.

We may create Anonymous Data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Products and services and improve site navigation. Tevico reserves the right to use for other purposes and to disclose Anonymous Data to third parties in its discretion.

If you provide feedback on any of our Products or related services to us, we may use such feedback for any purpose, provided we will not associate such feedback with your System Data or your Personal Data. Tevico will collect any information contained in such communication and will treat the System Data and Personal Data in such communication in accordance with this Privacy Policy.

Disclosure of Your Personal Data

We may share your Personal Data with third parties to provide technical support or to provide specific services, such as hosting of your applications, communicating with you via live chat software or payment processing for purchases.

Regardless of any choices you make regarding your Personal Data (as described below), Tevico may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Tevico; or (b) protect or defend the rights or property of Tevico or users of the Products or related services.

If Tevico is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Except as otherwise stated in this policy, we do not sell, trade, share, or rent the Personal Data collected from our services to third parties other than as outlined in this policy. You expressly consent to the sharing of your Personal Data as described in this policy.

Your Choices Regarding Your Personal Data

We offer you choices regarding the collection, use, and sharing of your Personal Data. We will periodically send you free newsletters and e-mails that directly promote the use of our site or the purchase of our Products or services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Should you decide to opt-out of receiving future mailings, we may share your e-mail address with third parties to ensure that you do not receive further communications from third parties. Despite your indicated e-mail preferences, we may send you notices of any updates to our Terms of Service or Privacy Policy.

You may change any of your Personal Data in your account by editing your profile within the registration portion of our website or by sending an e-mail to us at the e-mail address set forth below.

Testimonials

We may post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.

Unauthorized Profiles

If an account/profile was created without your knowledge/authorization, please contact us at support@tevi.co to request removal of the profile.

Social Media Features and Widgets

Our web site includes social media features, such as the Facebook Like button and widgets, such as the “Share this” button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

Types of System Data We Collect

Tevico collects System Data when our Products are deployed in your applications. “System Data” means data about the performance of your application, system data (such as version data, names of plug-ins, etc.) about the environment in which your application is operating, data about transactions in your application (“Transaction Data”), stack traces and source code snippets for certain classes of errors, and other similar data related to your application.

Use of Your System Data

System Data we collect is primarily used to display system performance information back to the account user. It is also used by Tevico personnel to answer questions that customers may have about their account and to develop and improve our products. Tevico may also aggregate System Data across multiple accounts and use this data to create and publish industry benchmarks or comparative system performance metrics.

Disclosure of Your System Data

We may share your System Data with third parties to provide technical support or to provide specific services, such as hosting of your applications.

We may enter into agreements with Partner Companies such as hosting companies or other services providers. A Partner Company may want access to System Data that we collect from its customers. As a result, we may provide your System Data to a Partner Company on a confidential basis in order assist the Partner Company in providing customer support. Because we do not control the privacy practices of our Partner Companies, you should read and understand their privacy policies.

Tevico may disclose System Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on Tevico; or (b) protect or defend the rights or property of Tevico or users of the Products or related services.

If another company acquires our company or our assets, that company will possess the System Data collected by it and us and will assume the rights and obligations regarding your System Data as described in this Privacy Policy.

Except as otherwise stated in this policy, we do not disclose the System Data collected from our services to third parties without consent from you. You expressly consent to the sharing of your System Data as described in this policy.

Security of Your System and Personal Data

Tevico is committed to protecting the security of your System Data and Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your System Data and Personal Data from unauthorized access, use, or disclosure. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. Despite these measures, you should know that Tevico cannot fully eliminate security risks associated with System Data and Personal Data and mistakes and security breaches may happen. If you have any questions about security on our Web site, you can contact us at the information below.

Contact Information

Tevico welcomes your comments or questions regarding this Privacy Policy. Please e-mail us at support@tevi.co

Changes to This Privacy Policy

This Privacy Policy is subject to occasional revision, and if we make any substantial changes in the way we use your System Data and Personal Data, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our website. Any material changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you of the changes, thirty (30) calendar days following our posting of notice of the changes on our site, or the date that you accept the changes (e.g., by clicking an “I Accept” button or similar means). These changes will be effective immediately for new users of our website, Products or related services. Please note that at all times you are responsible for updating your Personal Data to provide us with your most current e-mail address. In any event, changes to this Privacy Policy may affect our use of System Data or Personal Data that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your System Data or Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of our website, Products, or related services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

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