costWe would love to help you monitor your AWS account to save cost, time and effort.
Access and manage other Tevico accounts securely as a Collaborator with appropriate permissions and role-based access control.
Audit logs are securely retained within Tevico for a minimum of 180 days to support compliance and traceability. Audit logs provide a clear record of who made the changes when those changes occurred, and what actions were taken. This helps you to monitor and verify that only authorized individuals are making changes reducing the risk of unauthorized actions.
Well-Architected Framework review can be conducted with limited blueprints available in Tevico.
Gain key insights and reports for your linked AWS account. Also get access to Tevico’s On-Demand services.
All the features of Collbaorator plan will be included
Get details on how many EC2 instances require right-sizing to reduce costs and improve instance performance.
Tevico’s cost dashboard is a central hub designed to help you monitor, analyze, and optimize your AWS costs. It offers a detailed breakdown of your AWS spending across different services and resources, helping you make informed decisions to reduce unnecessary expenditures.
Get 5 access keys that have crossed the pre-defined rotation thresholds.
Get a chart of GuardDuty findings detected or existing within the past 24 hours for real-time threat visibility.
Provides an overview of S3 bucket access by categorizing buckets as public, private, or containing potentially private objects.
Performs CIS Security Assessment via Security Hub integration, offering dashboards, compliance checks (CIS, NIST, PCI), and downloadable reports.
The integration provides the users with a detailed and user-friendly dashboard with Security Standards comprising of AWS FSBP, AWS Resource Tagging, CIS 1.2.0, CIS 1.4.0, CIS 3.0.0, NIST Revision 5, PCI DSS 3.2.1 & PCI DSS 4.0.1.
Conduct Well-Architected Framework Review based on the mutliple blueprints available in Tevico
Utilize the auto-discovery of security findings for quick review & remediation
Access on-demand services to raise requests for specialized support, including SecOps, DevSecOps, and related cloud services.
Upto 5 users can be given access to the account for managing it
Recommended
Get comprehensive insights and reports for your linked AWS Accounts. Also get workflow automation.
All features of Basic Plan will be included
Receive cost-saving recommendations across EBS volumes, ECS on Fargate, RDS, Reserved Instances, and AWS Savings Plan recommendations.
Detailed insights of the instances that can be right-sized and the cost that will be incurred after right-sizing
Monitor access key age and set rotation thresholds to ensure timely key renewal and enhance account security.
The Detailed Cost Dashboard offers a comprehensive view of AWS spend across analytics, database, storage, compute, network & content delivery.
It includes access to AWS Budgets for cost tracking and alerts, and Tag Explorer for cost attribution by tags.
Users can monitor and manage expenses effectively using cost optimization and governance insights within the dashboard.
Get cost optimization recommendations for effective infrastructure cost control.
Leverage Tevico’s powerful security assessment engine to evaluate compliance with 20+ standards including SOC2, GDPR, HIPAA, RBI-CSF, and SEBI CAF.
Gain actionable insights and automated checks to strengthen your cloud posture and meet regulatory requirements with confidence.
Get in-depth access to your Inventory in all the regions
Grouping of services is done based on Compute, Containers, databases, storage, networking & content delivery & analytics
unified dashboard for viewing all the resources in all the regions enabled in the AWS account
Provides a complete list of all buckets with details including name, region, and access level.
It enables visibility into public, private, and object-level access to help maintain secure S3 configurations.
In-depth GuardDuty Observations display all findings in enabled regions, including severity levels and direct remediation links for quick action.
Access Analyzer Findings provide options to create and manage analyzers and view region-specific findings to detect unintended resource access.
Leverage Tevico’s integration with AWS Systems Manager to automate cloud operations. Enable auto-healing, scheduled jobs, and on-demand manual actions to simplify and streamline workload management.
Automate scheduled AMI creation for EC2 instances with retention policies to keep only the last n backups, ensuring efficient backup management.
Integrate Tevico with Slack and Jira to receive real-time GuardDuty alerts. Automatically notifies users when new findings are detected.
Integrate Tevico with Slack and Jira to receive alerts for IAM and EC2 changes. Get notified instantly on key security events.
Check the status of your workload automation with action logs provided by Tevico
Access all the Premium blueprints provided by Tevico for faster and deeper review of your workload. This includes all the blueprints that are present in Collaborator and Basic plans too.
Monitor spend across instance types On-Demand, Reserved, Spot and processors like AMD, Graviton, and Intel for deeper insights.
Glance through the cost incurred by AWS services and accounts that you use. Easy to understand charts helps you to monitor the cost incurred each day.
The hourly cost will provide easy insights into your peak hours.
Pre-defined timeframes are defined for quick access and custom timeframe can be used for detailed analysis
Integrate with your Slack and Jira for receiving alerts for your workload. Take quick actions for monitoring the threats
Upto 100 users can be given access to the account for managing it
Collaborate with higher-tier Tevico
accounts.
Access and manage other Tevico accounts securely as a Collaborator with appropriate permissions and role-based access control.
Audit logs are securely retained within Tevico for a minimum of 180 days to support compliance and traceability. Audit logs provide a clear record of who made the changes when those changes occurred, and what actions were taken. This helps you to monitor and verify that only authorized individuals are making changes reducing the risk of unauthorized actions.
Well-Architected Framework review can be conducted with limited blueprints available in Tevico.
Gain key insights and reports for your linked AWS account. Also get access to Tevico’s On-Demand services.
All the features of Collbaorator plan will be included
Get details on how many EC2 instances require right-sizing to reduce costs and improve instance performance.
Tevico’s cost dashboard is a central hub designed to help you monitor, analyze, and optimize your AWS costs. It offers a detailed breakdown of your AWS spending across different services and resources, helping you make informed decisions to reduce unnecessary expenditures.
Get 5 access keys that have crossed the pre-defined rotation thresholds.
Get a chart of GuardDuty findings detected or existing within the past 24 hours for real-time threat visibility.
Provides an overview of S3 bucket access by categorizing buckets as public, private, or containing potentially private objects.
Performs CIS Security Assessment via Security Hub integration, offering dashboards, compliance checks (CIS, NIST, PCI), and downloadable reports.
The integration provides the users with a detailed and user-friendly dashboard with Security Standards comprising of AWS FSBP, AWS Resource Tagging, CIS 1.2.0, CIS 1.4.0, CIS 3.0.0, NIST Revision 5, PCI DSS 3.2.1 & PCI DSS 4.0.1.
Conduct Well-Architected Framework Review based on the mutliple blueprints available in Tevico
Utilize the auto-discovery of security findings for quick review & remediation
Access on-demand services to raise requests for specialized support, including SecOps, DevSecOps, and related cloud services.
Upto 5 users can be given access to the account for managing it
Recommended
Get comprehensive insights and reports for your linked AWS Accounts. Also get workflow automation.
All features of Basic Plan will be included
Receive cost-saving recommendations across EBS volumes, ECS on Fargate, RDS, Reserved Instances, and AWS Savings Plan recommendations.
Detailed insights of the instances that can be right-sized and the cost that will be incurred after right-sizing
Monitor access key age and set rotation thresholds to ensure timely key renewal and enhance account security.
The Detailed Cost Dashboard offers a comprehensive view of AWS spend across analytics, database, storage, compute, network & content delivery.
It includes access to AWS Budgets for cost tracking and alerts, and Tag Explorer for cost attribution by tags.
Users can monitor and manage expenses effectively using cost optimization and governance insights within the dashboard.
Get cost optimization recommendations for effective infrastructure cost control.
Leverage Tevico’s powerful security assessment engine to evaluate compliance with 20+ standards including SOC2, GDPR, HIPAA, RBI-CSF, and SEBI CAF.
Gain actionable insights and automated checks to strengthen your cloud posture and meet regulatory requirements with confidence.
Get in-depth access to your Inventory in all the regions
Grouping of services is done based on Compute, Containers, databases, storage, networking & content delivery & analytics
unified dashboard for viewing all the resources in all the regions enabled in the AWS account
Provides a complete list of all buckets with details including name, region, and access level.
It enables visibility into public, private, and object-level access to help maintain secure S3 configurations.
In-depth GuardDuty Observations display all findings in enabled regions, including severity levels and direct remediation links for quick action.
Access Analyzer Findings provide options to create and manage analyzers and view region-specific findings to detect unintended resource access.
Leverage Tevico’s integration with AWS Systems Manager to automate cloud operations. Enable auto-healing, scheduled jobs, and on-demand manual actions to simplify and streamline workload management.
Automate scheduled AMI creation for EC2 instances with retention policies to keep only the last n backups, ensuring efficient backup management.
Integrate Tevico with Slack and Jira to receive real-time GuardDuty alerts. Automatically notifies users when new findings are detected.
Integrate Tevico with Slack and Jira to receive alerts for IAM and EC2 changes. Get notified instantly on key security events.
Check the status of your workload automation with action logs provided by Tevico
Access all the Premium blueprints provided by Tevico for faster and deeper review of your workload. This includes all the blueprints that are present in Collaborator and Basic plans too.
Monitor spend across instance types On-Demand, Reserved, Spot and processors like AMD, Graviton, and Intel for deeper insights.
Glance through the cost incurred by AWS services and accounts that you use. Easy to understand charts helps you to monitor the cost incurred each day.
The hourly cost will provide easy insights into your peak hours.
Pre-defined timeframes are defined for quick access and custom timeframe can be used for detailed analysis
Integrate with your Slack and Jira for receiving alerts for your workload. Take quick actions for monitoring the threats
Upto 100 users can be given access to the account for managing it
Access to all available features of Tevico
All managed services plans are inclusive of Premium plan and has access to all premium features.
This plan is recommended for businesses with customer base operating in regular business hours
All premium features of Tevico like detailed Cost, Security, Inventory, and Reliability dashboards will be available.
Comprinno team will provide 8×5 Managed IT Services for the AWS accounts.
Proactive AWS monitoring, real-time alerts, OS patching, system updates, and resource provisioning per customer specifications via change management will be done.
Continuous infrastructure monitoring, incident categorization, integration with infrastructure monitoring tools, root cause identification, escalation management, swift remediation actions, and comprehensive incident reporting.
Virtual machine uptime monitoring and SLA-driven incident response processes for managing and resolving availability-related issues.
Monitoring Virtual machines for CPU, Memory, Storage in real-time and alerting.
AWS budget setup, resource tagging, CUR reporting, cost forecasting, and delivery of tailored cost optimization recommendations in client collaboration.
Provision of Managed Service SLA reports, Cloud Security Assessment reports, and Cost and Usage reports.
Centralized helpdesk as the primary contact for inquiries; ticket creation by the Client via Comprinno-provided ITSM tool.
Provision of email-based support for addressing customer queries, incidents, and service requests.
Provision of phone-based support for addressing urgent customer queries, incidents, and service requests.
This plan is useful for businesses with customers operating all 7 days a week, with extended working hours.
All premium features of Tevico like detailed Cost, Security, Inventory, and Reliability dashboards will be available.
Comprinno team will provide 12×7 Managed IT Services for the AWS accounts.
Proactive AWS monitoring, real-time alerts, OS patching, system updates, and resource provisioning per customer specifications via change management will be done.
Continuous infrastructure and application API monitoring for performance issues, errors, and uptime. Incident logging and categorization in ITSM tool based on severity. Integration with Amazon CloudWatch, Prometheus, and Grafana for issue detection. Initial troubleshooting, root cause identification, and escalation to relevant teams. Immediate fixes or workarounds implemented to restore services, followed by detailed RCA for underlying causes.
Monitoring virtual machine and application API uptime, with SLA-driven incident response processes for availability-related issues.
Monitoring application API uptime and Virtual machines for CPU, Memory, Storage in real-time and alerting.
AWS budget setup, resource tagging, Cost and Usage reporting, cost forecasting, and delivery of tailored cost optimization recommendations. Conducting cost optimization exercise once in 12 months through Well-Architected Review through Tevico.
Aligning capacity requirements with business growth and right-sizing instances annually to optimize resource usage and costs.
Adhering to the Client’s AWS backup schedule and supporting disaster recovery drills in alignment with the Client’s SOP.
Provision of Managed Service SLA reports, Cloud Security Assessment reports, and Cost and Usage reports.
Centralized helpdesk as the primary contact for inquiries; ticket creation by the Client via Comprinno-provided ITSM tool.
Provision of email-based support for addressing customer queries, incidents, and service requests.
Provision of phone-based support for addressing urgent customer queries, incidents, and service requests.
Well-Architected Framework Review will be conducted once in 12 months through Tevico.
Recommended
This plan is advised for the businesses that operate 24×7 and need to maintain the high standard of customer expectations.
All premium features of Tevico like detailed Cost, Security, Inventory, and Reliability dashboards will be available.
Comprinno team will provide 24×7 Managed IT Services for the AWS accounts.
Proactive AWS monitoring, real-time alerts, OS patching, system updates, and resource provisioning per customer specifications via change management will be done.
Continuous infrastructure and application API monitoring for performance issues, errors, and uptime. Incident logging and categorization in ITSM tool based on severity. Integration with Amazon CloudWatch, Prometheus, and Grafana for issue detection. Initial troubleshooting, root cause identification, and escalation to relevant teams. Immediate fixes or workarounds implemented to restore services, followed by detailed RCA for underlying causes.
Monitoring virtual machine and application API uptime, with SLA-driven incident response processes for availability-related issues.
Monitoring application API uptime and Virtual machines for CPU, Memory, Storage in real-time and alerting.
AWS budget setup, resource tagging, Cost and Usage reporting, cost forecasting, and delivery of tailored cost optimization recommendations. Conducting cost optimization exercise once in 6 months through Well-Architected Review through Tevico.
Aligning capacity requirements with business growth and right-sizing instances once in 6 months to optimize resource usage and costs.
Adhering to the Client’s AWS backup schedule and supporting disaster recovery drills in alignment with the Client’s SOP.
Coordinating with third-party vendors who have their products deployed into the managed environment as defined in the contract, during incidents, to ensure continued availability and minimal disruption.
Implementing Role-Based Access Control (RBAC) per customer requirements and conducting periodic access reviews for compliance.
Cloud Security Posture Management (CSPM) with detailed reporting, remediation recommendations, and addressing critical and high-severity security findings.
Provision of Managed Service SLA reports, Cloud Security Assessment reports, and Cost and Usage reports.
Centralized helpdesk as the primary contact for inquiries; ticket creation by the Client via Comprinno-provided ITSM tool.
Provision of email-based support for addressing customer queries, incidents, and service requests.
Provision of phone-based support for addressing urgent customer queries, incidents, and service requests.
Well-Architected Framework Review will be conducted once in 6 months through Tevico.
Access to all available features of Tevico
Access and manage other Tevico accounts securely as a Collaborator with appropriate permissions and role-based access control.
Audit logs are securely retained within Tevico for a minimum of 180 days to support compliance and traceability. Audit logs provide a clear record of who made the changes when those changes occurred, and what actions were taken. This helps you to monitor and verify that only authorized individuals are making changes reducing the risk of unauthorized actions.
Well-Architected Framework review can be conducted with limited blueprints available in Tevico.
Gain key insights and reports for your linked AWS account. Also get access to Tevico’s On-Demand services.
All the features of Collbaorator plan will be included
Get details on how many EC2 instances require right-sizing to reduce costs and improve instance performance.
Tevico’s cost dashboard is a central hub designed to help you monitor, analyze, and optimize your AWS costs. It offers a detailed breakdown of your AWS spending across different services and resources, helping you make informed decisions to reduce unnecessary expenditures.
Get 5 access keys that have crossed the pre-defined rotation thresholds.
Get a chart of GuardDuty findings detected or existing within the past 24 hours for real-time threat visibility.
Provides an overview of S3 bucket access by categorizing buckets as public, private, or containing potentially private objects.
Performs CIS Security Assessment via Security Hub integration, offering dashboards, compliance checks (CIS, NIST, PCI), and downloadable reports.
The integration provides the users with a detailed and user-friendly dashboard with Security Standards comprising of AWS FSBP, AWS Resource Tagging, CIS 1.2.0, CIS 1.4.0, CIS 3.0.0, NIST Revision 5, PCI DSS 3.2.1 & PCI DSS 4.0.1.
Conduct Well-Architected Framework Review based on the mutliple blueprints available in Tevico
Utilize the auto-discovery of security findings for quick review & remediation
Access on-demand services to raise requests for specialized support, including SecOps, DevSecOps, and related cloud services.
Upto 5 users can be given access to the account for managing it
Recommended
Get comprehensive insights and reports for your linked AWS Accounts. Also get workflow automation.
All features of Basic Plan will be included
Receive cost-saving recommendations across EBS volumes, ECS on Fargate, RDS, Reserved Instances, and AWS Savings Plan recommendations.
Detailed insights of the instances that can be right-sized and the cost that will be incurred after right-sizing
Monitor access key age and set rotation thresholds to ensure timely key renewal and enhance account security.
The Detailed Cost Dashboard offers a comprehensive view of AWS spend across analytics, database, storage, compute, network & content delivery.
It includes access to AWS Budgets for cost tracking and alerts, and Tag Explorer for cost attribution by tags.
Users can monitor and manage expenses effectively using cost optimization and governance insights within the dashboard.
Get cost optimization recommendations for effective infrastructure cost control.
Leverage Tevico’s powerful security assessment engine to evaluate compliance with 20+ standards including SOC2, GDPR, HIPAA, RBI-CSF, and SEBI CAF.
Gain actionable insights and automated checks to strengthen your cloud posture and meet regulatory requirements with confidence.
Get in-depth access to your Inventory in all the regions
Grouping of services is done based on Compute, Containers, databases, storage, networking & content delivery & analytics
unified dashboard for viewing all the resources in all the regions enabled in the AWS account
Provides a complete list of all buckets with details including name, region, and access level.
It enables visibility into public, private, and object-level access to help maintain secure S3 configurations.
In-depth GuardDuty Observations display all findings in enabled regions, including severity levels and direct remediation links for quick action.
Access Analyzer Findings provide options to create and manage analyzers and view region-specific findings to detect unintended resource access.
Leverage Tevico’s integration with AWS Systems Manager to automate cloud operations. Enable auto-healing, scheduled jobs, and on-demand manual actions to simplify and streamline workload management.
Automate scheduled AMI creation for EC2 instances with retention policies to keep only the last n backups, ensuring efficient backup management.
Integrate Tevico with Slack and Jira to receive real-time GuardDuty alerts. Automatically notifies users when new findings are detected.
Integrate Tevico with Slack and Jira to receive alerts for IAM and EC2 changes. Get notified instantly on key security events.
Check the status of your workload automation with action logs provided by Tevico
Access all the Premium blueprints provided by Tevico for faster and deeper review of your workload. This includes all the blueprints that are present in Collaborator and Basic plans too.
Monitor spend across instance types On-Demand, Reserved, Spot and processors like AMD, Graviton, and Intel for deeper insights.
Glance through the cost incurred by AWS services and accounts that you use. Easy to understand charts helps you to monitor the cost incurred each day.
The hourly cost will provide easy insights into your peak hours.
Pre-defined timeframes are defined for quick access and custom timeframe can be used for detailed analysis
Integrate with your Slack and Jira for receiving alerts for your workload. Take quick actions for monitoring the threats
Upto 100 users can be given access to the account for managing it
Collaborate with higher-tier Tevico
accounts.
Access and manage other Tevico accounts securely as a Collaborator with appropriate permissions and role-based access control.
Audit logs are securely retained within Tevico for a minimum of 180 days to support compliance and traceability. Audit logs provide a clear record of who made the changes when those changes occurred, and what actions were taken. This helps you to monitor and verify that only authorized individuals are making changes reducing the risk of unauthorized actions.
Well-Architected Framework review can be conducted with limited blueprints available in Tevico.
Gain key insights and reports for your linked AWS account. Also get access to Tevico’s On-Demand services.
All the features of Collbaorator plan will be included
Get details on how many EC2 instances require right-sizing to reduce costs and improve instance performance.
Tevico’s cost dashboard is a central hub designed to help you monitor, analyze, and optimize your AWS costs. It offers a detailed breakdown of your AWS spending across different services and resources, helping you make informed decisions to reduce unnecessary expenditures.
Get 5 access keys that have crossed the pre-defined rotation thresholds.
Get a chart of GuardDuty findings detected or existing within the past 24 hours for real-time threat visibility.
Provides an overview of S3 bucket access by categorizing buckets as public, private, or containing potentially private objects.
Performs CIS Security Assessment via Security Hub integration, offering dashboards, compliance checks (CIS, NIST, PCI), and downloadable reports.
The integration provides the users with a detailed and user-friendly dashboard with Security Standards comprising of AWS FSBP, AWS Resource Tagging, CIS 1.2.0, CIS 1.4.0, CIS 3.0.0, NIST Revision 5, PCI DSS 3.2.1 & PCI DSS 4.0.1.
Conduct Well-Architected Framework Review based on the mutliple blueprints available in Tevico
Utilize the auto-discovery of security findings for quick review & remediation
Access on-demand services to raise requests for specialized support, including SecOps, DevSecOps, and related cloud services.
Upto 5 users can be given access to the account for managing it
Recommended
Get comprehensive insights and reports for your linked AWS Accounts. Also get workflow automation.
All features of Basic Plan will be included
Receive cost-saving recommendations across EBS volumes, ECS on Fargate, RDS, Reserved Instances, and AWS Savings Plan recommendations.
Detailed insights of the instances that can be right-sized and the cost that will be incurred after right-sizing
Monitor access key age and set rotation thresholds to ensure timely key renewal and enhance account security.
The Detailed Cost Dashboard offers a comprehensive view of AWS spend across analytics, database, storage, compute, network & content delivery.
It includes access to AWS Budgets for cost tracking and alerts, and Tag Explorer for cost attribution by tags.
Users can monitor and manage expenses effectively using cost optimization and governance insights within the dashboard.
Get cost optimization recommendations for effective infrastructure cost control.
Leverage Tevico’s powerful security assessment engine to evaluate compliance with 20+ standards including SOC2, GDPR, HIPAA, RBI-CSF, and SEBI CAF.
Gain actionable insights and automated checks to strengthen your cloud posture and meet regulatory requirements with confidence.
Get in-depth access to your Inventory in all the regions
Grouping of services is done based on Compute, Containers, databases, storage, networking & content delivery & analytics
unified dashboard for viewing all the resources in all the regions enabled in the AWS account
Provides a complete list of all buckets with details including name, region, and access level.
It enables visibility into public, private, and object-level access to help maintain secure S3 configurations.
In-depth GuardDuty Observations display all findings in enabled regions, including severity levels and direct remediation links for quick action.
Access Analyzer Findings provide options to create and manage analyzers and view region-specific findings to detect unintended resource access.
Leverage Tevico’s integration with AWS Systems Manager to automate cloud operations. Enable auto-healing, scheduled jobs, and on-demand manual actions to simplify and streamline workload management.
Automate scheduled AMI creation for EC2 instances with retention policies to keep only the last n backups, ensuring efficient backup management.
Integrate Tevico with Slack and Jira to receive real-time GuardDuty alerts. Automatically notifies users when new findings are detected.
Integrate Tevico with Slack and Jira to receive alerts for IAM and EC2 changes. Get notified instantly on key security events.
Check the status of your workload automation with action logs provided by Tevico
Access all the Premium blueprints provided by Tevico for faster and deeper review of your workload. This includes all the blueprints that are present in Collaborator and Basic plans too.
Monitor spend across instance types On-Demand, Reserved, Spot and processors like AMD, Graviton, and Intel for deeper insights.
Glance through the cost incurred by AWS services and accounts that you use. Easy to understand charts helps you to monitor the cost incurred each day.
The hourly cost will provide easy insights into your peak hours.
Pre-defined timeframes are defined for quick access and custom timeframe can be used for detailed analysis
Integrate with your Slack and Jira for receiving alerts for your workload. Take quick actions for monitoring the threats
Upto 100 users can be given access to the account for managing it
Access to all available features of Tevico
All managed services plans are inclusive of Premium plan and has access to all premium features.
This plan is recommended for businesses with customer base operating in regular business hours
All premium features of Tevico like detailed Cost, Security, Inventory, and Reliability dashboards will be available.
Comprinno team will provide 8×5 Managed IT Services for the AWS accounts.
Proactive AWS monitoring, real-time alerts, OS patching, system updates, and resource provisioning per customer specifications via change management will be done.
Continuous infrastructure monitoring, incident categorization, integration with infrastructure monitoring tools, root cause identification, escalation management, swift remediation actions, and comprehensive incident reporting.
Virtual machine uptime monitoring and SLA-driven incident response processes for managing and resolving availability-related issues.
Monitoring Virtual machines for CPU, Memory, Storage in real-time and alerting.
AWS budget setup, resource tagging, CUR reporting, cost forecasting, and delivery of tailored cost optimization recommendations in client collaboration.
Provision of Managed Service SLA reports, Cloud Security Assessment reports, and Cost and Usage reports.
Centralized helpdesk as the primary contact for inquiries; ticket creation by the Client via Comprinno-provided ITSM tool.
Provision of email-based support for addressing customer queries, incidents, and service requests.
Provision of phone-based support for addressing urgent customer queries, incidents, and service requests.
This plan is useful for businesses with customers operating all 7 days a week, with extended working hours.
All premium features of Tevico like detailed Cost, Security, Inventory, and Reliability dashboards will be available.
Comprinno team will provide 12×7 Managed IT Services for the AWS accounts.
Proactive AWS monitoring, real-time alerts, OS patching, system updates, and resource provisioning per customer specifications via change management will be done.
Continuous infrastructure and application API monitoring for performance issues, errors, and uptime. Incident logging and categorization in ITSM tool based on severity. Integration with Amazon CloudWatch, Prometheus, and Grafana for issue detection. Initial troubleshooting, root cause identification, and escalation to relevant teams. Immediate fixes or workarounds implemented to restore services, followed by detailed RCA for underlying causes.
Monitoring virtual machine and application API uptime, with SLA-driven incident response processes for availability-related issues.
Monitoring application API uptime and Virtual machines for CPU, Memory, Storage in real-time and alerting.
AWS budget setup, resource tagging, Cost and Usage reporting, cost forecasting, and delivery of tailored cost optimization recommendations. Conducting cost optimization exercise once in 12 months through Well-Architected Review through Tevico.
Aligning capacity requirements with business growth and right-sizing instances annually to optimize resource usage and costs.
Adhering to the Client’s AWS backup schedule and supporting disaster recovery drills in alignment with the Client’s SOP.
Provision of Managed Service SLA reports, Cloud Security Assessment reports, and Cost and Usage reports.
Centralized helpdesk as the primary contact for inquiries; ticket creation by the Client via Comprinno-provided ITSM tool.
Provision of email-based support for addressing customer queries, incidents, and service requests.
Provision of phone-based support for addressing urgent customer queries, incidents, and service requests.
Well-Architected Framework Review will be conducted once in 12 months through Tevico.
Recommended
This plan is advised for the businesses that operate 24×7 and need to maintain the high standard of customer expectations.
All premium features of Tevico like detailed Cost, Security, Inventory, and Reliability dashboards will be available.
Comprinno team will provide 24×7 Managed IT Services for the AWS accounts.
Proactive AWS monitoring, real-time alerts, OS patching, system updates, and resource provisioning per customer specifications via change management will be done.
Continuous infrastructure and application API monitoring for performance issues, errors, and uptime. Incident logging and categorization in ITSM tool based on severity. Integration with Amazon CloudWatch, Prometheus, and Grafana for issue detection. Initial troubleshooting, root cause identification, and escalation to relevant teams. Immediate fixes or workarounds implemented to restore services, followed by detailed RCA for underlying causes.
Monitoring virtual machine and application API uptime, with SLA-driven incident response processes for availability-related issues.
Monitoring application API uptime and Virtual machines for CPU, Memory, Storage in real-time and alerting.
AWS budget setup, resource tagging, Cost and Usage reporting, cost forecasting, and delivery of tailored cost optimization recommendations. Conducting cost optimization exercise once in 6 months through Well-Architected Review through Tevico.
Aligning capacity requirements with business growth and right-sizing instances once in 6 months to optimize resource usage and costs.
Adhering to the Client’s AWS backup schedule and supporting disaster recovery drills in alignment with the Client’s SOP.
Coordinating with third-party vendors who have their products deployed into the managed environment as defined in the contract, during incidents, to ensure continued availability and minimal disruption.
Implementing Role-Based Access Control (RBAC) per customer requirements and conducting periodic access reviews for compliance.
Cloud Security Posture Management (CSPM) with detailed reporting, remediation recommendations, and addressing critical and high-severity security findings.
Provision of Managed Service SLA reports, Cloud Security Assessment reports, and Cost and Usage reports.
Centralized helpdesk as the primary contact for inquiries; ticket creation by the Client via Comprinno-provided ITSM tool.
Provision of email-based support for addressing customer queries, incidents, and service requests.
Provision of phone-based support for addressing urgent customer queries, incidents, and service requests.
Well-Architected Framework Review will be conducted once in 6 months through Tevico.
Access to all available features of Tevico
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Enjoy peace of mind with our Managed Services Plan featuring a dedicated support team ready to assist you round the clock.
Say goodbye to downtime worries. Our Managed Services Plan includes proactive monitoring of your cloud environment
Our dedicated support team goes beyond troubleshooting by offering tailored solutions and continuous optimization recommendations.
Our dedicated team is always ready to assist you with expert guidance, prompt responses, and solutions.
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Tevico Premium Features
